Rebuilding our close-plan workflow on Sales Cloud-native pages. Anyone willing to share a working template? Happy to trade with our pipeline-review one.
Customer wants WhatsApp routing through Omni-Channel with Voice fallback. Sounds plausible on paper, want to hear from someone who's actually wired it up.
Seeing a consistent 12% drop in trail completion since the March release across three different content lines. Curious if it's the new layout or just seasonal.
Two weeks into shadow mode for probabilistic blending. Sharing what we've learned: 87% match agreement with our deterministic baseline, a few interesting edge cases.